FAQ

  

  

Frequently Asked Questions

  

 

Zunaa.com  

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Client Feedback

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Security

We understand that you may have some reservations if it is your first time using our interactive website. If you like you may send us an email, using the contact us Menu link. We will call you and answer any questions or concerns that you may have. We use Paypal one of the safest payment processing companies to handle all of our online transactions including all Credit Card payments and Paypal payments. You may call Paypal and inquire about us, our  record is spot less.

  

Guarantee

We Stand behind providing quality and accurate easylanguage products, Indicators, Showme, Paintabr etc.. Therefore if any of our products does not plot or function 1) we will either fix the problem in a speedy manor 2) if we can not fix the problem we will offer you a refund or provide you with store credit, your choice - the exceptions would be if you are using a version and build of Tradestation that has a problem / bug which is causing our EasyLanguage product to not function - if we identify this as the problem then we would require the customer to upgrade or revert to another build or version of Tradestation that is stable and free of any known Bugs. Off course the ability to change versions and build of Tradestation platform is always provided for free to any Tradestation Client by Tradestation Securities.

  

   

Shipping

    

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How To Download ELD Into Tradestation

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Tradestation Customer

Number

To locate your Tradestation customer number please open your TS platform.

Left click Help on you Tradestation platform -- About Tradestation -- Under Licensed to you will see Customer Number.

  

SNDA

  

Signed Non Disclosure Agreement.

  

  

    RTH

  aka "pit session"

  

  

RTH is the Regular Trading Hours or session. e.g. U.S. Stocks RTH are 0930-1600 est. If you live on the West cost then you need to adjust to your time zone 0630-1300.

e.g. U.S. Stock index Futures RTH is 0930-1615. If you live on the West cost then you need to adjust to your time zone 0630-1315.

RTH is often referred to as pit session when the instrument of interest is Futures. Because it refers to when the actual pit is open and trading. RTH corresponds to the open and close time of the underlying cash index.

  

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